All purchases made from Khemar are final. We do not offer refunds.
Exchanges are accepted within 30 days of purchase with the original receipt and original Khemar packaging.
Items are eligible for exchange only if they are: Unused, Unwashed, Unaltered, Undamaged, and returned with all original tags attached.
To request an exchange, contact our Customer Support:
Email: support@khemar.pk
Phone/WhatsApp: +92 311 0767117
Business Hours: 9:00 AM – 8:00 PM, Monday to Saturday
If a product is purchased before a promotional discount and its price is later reduced, exchanges will be processed based on the current promotional price.
Products showing signs of use, misuse, damage, or alteration will not be eligible for exchange.
Any damaged or defective item must be reported within 3 days of receiving your order.
Exchange requests are typically processed within 7–14 business days, subject to product inspection and availability.
No exchanges are permitted during sale or promotional periods.
Products purchased at discounted or promotional prices are not eligible for exchange.
For hygiene reasons, innerwear, shapewear, and other intimate apparel cannot be exchanged or returned.
Khemar reserves the right to decline any exchange request that does not meet the above conditions.
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